Ana Lutetia

blogging Second Life® since 2006

how to | clear cache in Second Life®

Posted on December 16, 2009 by Ana Lutetia | 13 Comments

I’ve received this as a notecard in-world having Orange Planer as the creator. It’s a very helpful notecard since I’ve tried to explain a couple of time how to manually clear cache and it wasn’t clear to them. Maybe I wasn’t making myself clear enough. Anyway, if you do it right, you won’t damage your computer by manually clearing cache generated by Second Life® viewer.

You’ve lost inventory, a window has disappeared, the viewer is acting strangely, you can’t see particles. You’ve uninstalled Second Life and reinstalled, you’ve cleared your cache, you’ve tried going to the beta grid. Nothing’s worked.

There are a couple things left to try, neither of which you will hear from Linden Lab.

1) Manually clear the cache.

2) Remove the settings.xml or settings_releasecandidate.xml file

CLEARING THE CACHE
=============
For Windows XP
“%userprofile%\Local Settings\Application Data\SecondLife”

Copy the above line, then,
1. Click the Start button, then Run
2. Paste the line into the Run box and press Enter
3. Exit Second Life
4. The window will show a large number of files. Press Ctrl-A to select all
5. Press the Del key
6. Close the window and re-start Second Life.

For Windows Vista
%userprofile%\AppData\Local\SecondLife
%userprofile%\AppData\Roaming\SecondLife

Copy the above line, then,
1. Click the Start button, then Search
2. Paste the line into the Run box and press Enter
3. Exit Second Life
4. The window will show a large number of files. Press Ctrl-A to select all
5. Press the Del key
6. Close the window and re-start Second Life.

For Macintosh
Users/Person’s Name/Library/Caches/SecondLife

1. Navigate to the folder above

REMOVING THE SETTINGS FILE
==================
For Windows XP
“%userprofile%\Application Data\SecondLife\user_settings”

1. Copy the line I just gave you.
2. Go to Start – Run and paste the line there
3. Press Enter. A window should open that contains a couple files;
one of them is called “settings.xml” – you may not see the .xml portion.
4. Exit Second Life
5. Delete the settings.xml file
6. Restart Second Life.

————————————
For Windows Vista
%userprofile%\AppData\Roaming\SecondLife\user_settings

1. Copy the line above
2. Go to Start – Search and paste the line there using Ctrl-V
3. Press Enter. A window should open that contains a couple files;
one of them is called “settings.xml” – you may not see the .xml portion.
4. Exit Second Life
5. Delete the settings.xml file
6. Restart Second Life.

————————————
For Macintosh
Person’s Name/Library/Application Support/Second Life/user_settings

1. Navigate to the location above
2. Make sure you see the settings file
3. Exit Second Life
4. Delete the file.
5. Restart Second Life

————————————

Note: You are doing this at your own risk. If you don’t feel comfortable doing it, you better take your computer to a proper assistance. I cannot be held responsible by something going wrong with your computer.

If you are using Windows 7, simply follow the instructions to Windows Vista.

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Comments

13 Responses to “how to | clear cache in Second Life®”

  1. Kitty O'Toole
    December 16th, 2009 @ 13:20

    This is really useful as I’ve been having some stupid issues with SL recently, I’ve just done this and I think it’s helped! Cheers!

  2. ElectroescadaS
    December 21st, 2009 @ 10:01

    No Windows 7 as definições também servem?

  3. Ana Lutetia
    December 21st, 2009 @ 14:10

    Sim, o Windows 7 é em tudo semelhante ao Windows Vista. Obrigada pela observação! Essa questão nem me passou pela cabeça…

  4. ElectroescadaS
    December 21st, 2009 @ 17:02

    Hei-de experimentar mas o W7 de Vista só tem o aspecto gráfico…

  5. Ana Lutetia
    December 21st, 2009 @ 17:14

    Nem por isso porque os menus são praticamente os mesmos. E, por isso, um utilizador de Windows 7 pode, perfeitamente, seguir os passos para Windows Vista. É tão simples como testar!

  6. Ana Lutetia
    December 21st, 2009 @ 18:12

    ElectroescadaS,
    Sendo essa a tua opinião sobre os dois sistemas operativos (que nem sequer são o assunto do post), quem sou eu para discordar? Temos opiniões distintas e certamente experiências diferentes com os sistemas operativos mencionados.

    Agora, gostava de esclarecer que:
    1. Este post foi originalmente escrito em inglês. Parece-me de mau tom comentar numa língua diferente daquela em que foi escrito o post.
    2. Não é igualmente simpático insistir em fazer comentários sobre assuntos paralelos ao assunto tratado no post, tais como opinar sobre um ou outro sistema operativo. (Ele há blogs da especialidade onde se debatem esses temas.)

    Mais uma vez, renovo o agradecimento sobre a questão colocada logo no primeiro comentário. De facto não me ocorreu que um utilizador pudesse interrogar-se sobre como proceder no mais recente sistema operativo da Microsoft (lançado a 22 de Outubro). Para mim, é intuitivo seguir as instruções para Windows Vista quando não existem instruções para Windows 7 já que faço o mesmo quando procuro programas e/ou controladores na internet.
    Acrescentro ainda que este post daqui a nada estará obsoleto com o lançamento do Chrome OS. Por agora, vou acrescentar uma nota (em inglês directamente no post) para utilizadores menos experiente e com pouco à-vontade com diferentes sistemas operativos.

    Obrigada pela visita!

  7. Ana Lutetia
    December 21st, 2009 @ 18:14

    Thank you, Kitty, for stopping by! :)

  8. kesseret
    December 21st, 2009 @ 18:34

    Ana,
    I really really love the new look (and your header!!!) and I am glad you got it working. I am sorry I couldn’t help so much (I was stuck doing mine and it’s all about research as I am the WORST designer in the world). I love this theme too.

    <3,
    Kess

  9. Ana Lutetia
    December 21st, 2009 @ 18:47

    Thanks so much, Kess! I *just* needed another sidebar.

    Yours turned out great too! Clean look FTW!

    <333

  10. ElectroescadaS
    December 21st, 2009 @ 18:48

    Ana, ages de forma que achares a mais adequada e estás à vontade para apagares os meus comentários.Um bom natal para ti e para os teus leitores.

    A very good Christmas to you all :)

  11. Phoenix Chapman
    January 7th, 2010 @ 11:11

    OMG Ana, this worked tonight, when every single one of my 6000 (!) skins disappeared. Yay for you, thank you for sharing this info! <3

  12. Ana Lutetia
    January 9th, 2010 @ 11:17

    YAY!! I am always clearing the computer cache… and sometimes I also clean the SL cache.

  13. Adorkable Peapod
    June 4th, 2010 @ 14:18

    Thank you so much Ana! Worked like a charm and I got all my missing inventory back! <3

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